Privacy Policy

Motoroly collects the following information:

• Account information: name, email address, phone number
• Garage listing information: business name, location, services, photos, operating hours
• Booking information: service requested, preferred date, contact details
• Reviews and ratings
• Usage data: pages visited, interactions with the platform
• Location (mobile app only, optional): if you allow it, the app uses your approximate location while the app is open to show garages near you. Your location is used on your device to sort results and is not stored on our servers. You can turn this off anytime in your phone settings.
• Push notification token (mobile app only, optional): if you allow notifications, we store a device token linked to your account so we can send booking updates to your phone. You can turn notifications off anytime in your phone settings.
• Booking photos: garages may attach photos of your car to booking updates (for example, the job in progress or finished). Photos you or a garage upload may be viewed by anyone who has the direct link to the photo.

We use collected data to:

• Provide and improve our platform services
• Facilitate booking requests between customers and garages
• Send transactional notifications (booking confirmations, status updates)
• Display garage listings and reviews
• Ensure platform security and prevent fraud
• Show garages near you when you allow location access
• Send push notifications about your bookings when you allow them

We share your data only in the following circumstances:

• With garages when you submit a booking request (your name and contact details)
• With customers when your garage listing is displayed (business information)
• With service providers necessary to operate the platform, such as hosting, email delivery, and Expo (which delivers push notifications to the mobile app)
• When required by law or to comply with legal obligations in the UAE

We do not sell your personal data to third parties.

Your data is stored securely using industry-standard encryption and security practices. We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction.

Under UAE data protection regulations, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Withdraw consent for data processing

To exercise any of these rights, contact us at privacy@motoroly.ae.

Motoroly uses essential cookies to maintain your session and provide core functionality. We do not use tracking or advertising cookies.

We may update this privacy policy from time to time. We will notify you of significant changes through the platform or via email.

For privacy-related questions, contact us at privacy@motoroly.ae.